E-Stores loose sells due to the negative biases of consumers. While salespeople give proper reasons to change consumers misbelieves, it is problematic to address those issues in an online shop. In this talk, I will present how to combine semantic graphs with logic programming and symbolic machine learning to restore consumer’s confidence. The digital agent detects what are the problems users might have and offers them explanations and valid arguments for not worry about, or why a given recommendation is more suitable than others.
The fragmentation of platforms, protocols, and standards in the Internet of Things (IoT) domains of smart home, buildings and grids poses many challenges to the realization of an ‘interconnected world’. Making devices from different producers interoperable interests both industrial entities and end-users. On the one hand, industrial manufacturers have started to understand the importance of connecting physical devices within and across domains using open standards (such as SAREF) in order to avoid vendor lock-in.
TNO, the Netherlands Organisation for applied scientific research
https://www.tno.nl/en/
Giulia Biagioni is a scientist at TNO, The Netherlands Organization for Applied Scientific Research where she works in the area of knowledge graph development and implementation of semantic technologies. During her master and research master studies at the University of Groningen, she specialized in ontology engineering, and the semiotics of language and paleography.
TNO, the Netherlands Organisation for applied scientific research
https://www.tno.nl/en/
Cornelis Bouter: obtained both his Bachelor's and Master's degrees from the interdisciplinary Artificial Intelligence programme at Utrecht University. His graduation thesis on ontologies for explainable AI was supervised by prof. dr. mr. Henry Prakken.
Scientist
TNO, the Netherlands Organisation for applied scientific research
https://www.tno.nl/en/
Dr. Laura Daniele is a senior scientist in the area of ontology engineering and semantic technologies at TNO, The Netherlands Organization for Applied Scientific Research, where she leads the research and standardization activities on semantic interoperability in IoT.
Poster Park is on the first floor. Please meet the authors there!
Umutcan Şimşek is a PhD student at STI Innsbruck, University of Innsbruck, Austria. Before joining the institute, he worked as a software engineer and received his dual masters degree from Ege University, Izmir, Turkey and Technische Hochschule Mittelhessen, Giessen, Germany in October 2015.
