What’s the next big shift in the customer experience landscape? Voice-activated search! Semantic search is the future for search engines, and people search for topics using questions. In this presentation, you’ll learn voice basics and the specific things you need to do to get your content ready to drive more engagement on the web. Discover how to align offerings to customer needs better using voice-activated search.
Arpita Maity is a senior manager of Product Marketing at RWS. She has a bachelors in Computer science engineering and an MBA in marketing and strategy. At RWS, she focuses on Content Management, Artificial Intelligence and Data Services.
