What is good for users is also good for AI. Having semantically structured data decreases time-to-value for many AI projects so that you can get the most out of your technology investment as quickly as possible.||||The technology we have at our fingertips to connect people with information continues to grow. Chatbots, virtual assistants, and other AI dependent technologies are one of the main portals for accessing knowledge as a consumer, an employee, a patient, and more. The most effective chatbots have an intuitive interface that allows natural language questions, and can be one of the most useful portals for users to access an organization’s information.||||That is, if the foundation is solid.||||Advanced technology, interfaces, ontologies, taxonomies, etc are only pieces of the puzzle. Building the foundations for robust information management are an essential component of a comprehensive digital strategy. The lack of an information strategy—the foundation— is holding back the adoption of these technologies.||Using taxonomies, artificial intelligence, and chatbots as framework and, I’ll explain the importance of an information strategy in taxonomies and ontologies in order to make AI-powered chatbots function at top performance based on a chat bot project for one of the worlds largest technology companies.||
